Worried a sign-up will stall or cost you a second account? Here is how to avoid both.
Sign-up order
Royalreels Casino keeps the form short, so a few small checks save you time later.
Pick an email address you read daily, since it becomes your login. Store your password somewhere safe, and confirm the link sent to that inbox before you deposit.
Match your name, date of birth and address to your photo ID. A small difference may slow the check, which can take 19 hours.
Take a moment with the terms, then confirm you are 18+ and live in Australia before you continue. Those answers are the first thing the account is built on.
Three offers
Once your registration is complete, the welcome offer becomes available, and you choose it in the cashier with your first deposit.
New players
137% Bonus up to A$390 + Get 251 free spins
Deposit at least A$16 and select it in the cashier. Match of 137% up to A$390, with 251 free spins, 31x wagering, valid 48 days.
Activate offer18+ · Gambling can be addictive, so play responsibly and keep to limits you set.
Weekend players
20 spins included
Make a weekend deposit of at least A$32 and choose this offer in the cashier. You get 20 free spins, 31x wagering, valid 3 days.
Get this offer18+ · Gambling can be addictive, so play responsibly and keep to limits you set.
Regular players
14% · 100% match up to A$190
Get 14% back on your net losses of the week, up to A$190, paid on Monday with 5x wagering attached.
Get this offer18+ · Gambling can be addictive, so play responsibly and keep to limits you set.
Fast answers
Daily from 7:00 to 22:00, you can reach us about registration by live chat or by email at [email protected]. Name the step where your sign-up stopped, and do not open a second account while you wait for a reply.
When a sign-up screen shows an error, live chat fits best. Keep your registration email address and the exact step you reached ready.
After a sign-up stops, email leaves a written record. Include the time of the error, the step you reached and the screen message.
Before writing about access, check the reset link in your registration inbox, then have the email address and device used ready.
At Royalreels Casino the checks come before cash-out, so the first days stay predictable.
Once sign-up is finished, your account is open and the document checks begin. Royalreels Casino asks for three documents: photo ID, proof of address and a payment method screenshot. The Malta Gaming Authority licence MGA/B2C/829/2017 requires these checks, and verification takes 19 hours. Documents must be checked at the latest before your first withdrawal, so you can deposit first. The minimum first deposit is A$16 and the welcome offer is picked in the cashier when you deposit. Deposit limits, loss limits and self-exclusion are available from your first day.
On the bus home, you can pick up the same account on your phone, because the mobile browser is the only mobile option. There is no app to install. Only one account per person is allowed, so every device signs into that one account. Your login is the e-mail address you registered with. If you forget the password, a reset link goes to that inbox, so keep access to it. Sign-in on a second device needs no new account, so the account you started stays the account you use.
When you reach the cashier for your first deposit, think about how you will cash out. Verification asks for a payment method screenshot, so choose a method you can show from your own account. Card payouts take 56 hours, so plan for that delay early. Withdrawals range from A$21 to A$61,900, so know that range before you deposit. The identity checks must be finished before the first withdrawal goes out, so keep your photo ID close.
Gather these before you start, so the sign-up does not stop halfway.
Thumb-friendly
Most readers worry a phone sign-up skips steps or makes a second account.
Once you open the site in your phone's browser, the sign-up runs there, because there is no app to install. Keep the confirmation email at hand on the same phone, so you can tap the link without switching devices.
The next time you log in from a computer, the same email address and password open that same account. Lost access goes through the reset link sent to your registration email. Signing up again on a computer creates a duplicate, and duplicates get closed.
Clear answers early
Before you start, these six rows settle whether you may open an account here.
| Condition | What applies here |
|---|---|
| Legal age | 18+ only |
| Where you live | Residents of Australia |
| Accounts per person | One account per player |
| Details on your ID | Full name as on your ID |
| Account currency | Australian dollars (A$) |
| Minimum first deposit | A$16 or more |
Document guide
Our licence requires these checks, and we complete them within nineteen hours of receiving your documents.
| Document | What it confirms |
|---|---|
| photo ID | Who you are and your age · At the latest before first withdrawal |
| proof of address | Where you currently live · Same deadline as photo ID |
| payment method screenshot | You own the payment method used · Before the first payout, at the latest |
Recovery guide
The worry that a failed sign-up means starting over with a second account.
On the first attempt, the sign-up can refuse you when your birth date shows you are under 18 or your address is outside Australia.
When you try to sign up while listed on BetStop, the sign-up is refused. The minimum exclusion is 3 months and cannot be shortened.
When the photo ID check runs, a typo in your name or birth date can fail it, even after sign-up went through. Compare your details with your ID now.
Payment guide
When you make your first deposit, the minimum is A$16, and the payment methods listed here are the ones this casino offers.
| Accepted here | Opening | Up to | Time to wait |
|---|---|---|---|
| PayID | A$16 | A$61,900 | Usually 14 minutes |
| Google Pay | A$16 | A$61,900 | Usually 14 minutes |
| Skrill | A$16 | A$61,900 | Within 14 minutes |
| Apple Pay | A$16 | A$61,900 | Around 14 minutes |
| Mastercard | A$16 | A$61,900 | Around 56 hours |
| Jeton | A$16 | A$61,900 | Paid in 14 minutes |
| Maestro | A$16 | A$61,900 | Around 56 hours |
We keep one account per player and explain each check in plain words.
Live chatRight after you upload a file, it is protected with 256-bit AES encryption. That covers photo ID, proof of address and the payment method screenshot. If a file is unclear to you, ask through live chat before you send it.
Since 2017, Royalreels Casino Ltd. has run the site under licence MGA/B2C/829/2017 from the Malta Gaming Authority. Its company number is C-32233 (Malta), and its address is Spinola Road, Birkirkara.
Once your email is confirmed, the sign-up itself needs no deposit. The first deposit happens in the cashier, with a minimum of A$16, and the welcome offer is chosen there too.
Whenever you want to stop playing, contact support by live chat or email and ask for the account to be closed. Do not open a new account in its place, because duplicate accounts are closed. Self-exclusion is a separate option, and it is open to you from your first day.
Before your first deposit, check the currency, because your account runs in A$ from the start. Ask support by live chat or email if you need another currency, and wait for their answer before you deposit.
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